Help Center
Find answers to your questions about using our real estate platform, listing properties, and buying land in Costa Rica.
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Browse by Category
Finding Properties
Learn how to search and filter properties effectively
• How to use property filters
• Understanding property types
• Reading property descriptions
• Using the map view
Listing Properties
Everything you need to know about listing your property
• Creating your first listing
• Uploading high-quality photos
• Writing compelling descriptions
• Pricing your property
Payments & Pricing
Understanding our pricing structure and payment options
• Subscription plans explained
• Payment methods accepted
• Billing and invoicing
• Refund policy
Using AI Features
Get the most out of our AI-powered tools
• AI content generation
• Improving property descriptions
• Multi-language support
• AI usage limits
Safety & Security
Staying safe while buying or selling properties
• Verifying property ownership
• Safe meeting practices
• Avoiding scams
• Legal considerations in Costa Rica
Account & Support
Managing your account and getting help when needed
• Managing your profile
• Password and security settings
• Contacting customer support
• Reporting issues
Frequently Asked Questions
How do I create my first property listing?
Go to "List Your Property" in the main menu, complete all required steps including property details, location, and photos, then publish your listing.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. All payments are processed securely through our payment partners.
How does the AI content generation work?
Our AI analyzes your property details and generates compelling descriptions, titles, and SEO content. You can also improve existing content with specific feedback.
Can I list properties in multiple languages?
Yes! Our platform supports multiple languages, and our AI can automatically translate your property content to reach more potential buyers.
What are the legal requirements for selling property in Costa Rica?
Property sales in Costa Rica require proper documentation, title verification, and legal representation. We recommend consulting with a local attorney for all transactions.
Still need help?
Can't find what you're looking for? Our support team is here to help you succeed.