Privacy Policy

Introduction

Shipease, Inc. ("we," "our," or "us") operates the Guanacaste Lots for Sale platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your privacy and maintaining the confidentiality of your personal information.

Information We Collect

Personal Information

We collect information you provide directly, including: name, email address, phone number, physical address, payment information, property preferences, and communication history.

Automatically Collected Information

We automatically collect: IP addresses, browser type and version, device information, usage patterns, location data (with permission), cookies and tracking technologies.

How We Use Your Information

We use your information to: provide and improve our services, process transactions, communicate with you, personalize your experience, ensure platform security, comply with legal obligations, and send marketing communications (with consent).

Information Sharing

We do not sell your personal information. We may share information with: service providers and contractors, property sellers/buyers for legitimate transactions, legal authorities when required by law, business partners (with consent), and in case of business transfers or mergers.

Data Protection and Security

We implement industry-standard security measures including: encryption of sensitive data, secure data transmission (SSL/TLS), regular security audits, access controls and authentication, and staff training on data protection.

Your Rights

You have the right to: access your personal information, correct inaccurate information, delete your account and data, object to processing, data portability, and withdraw consent for marketing communications.

Cookies and Tracking

We use cookies for: authentication, preferences, analytics, and security. You can control cookies through your browser settings, though some features may not function properly if disabled.

Third-Party Services

Our platform integrates with third-party services including: payment processors, mapping services, analytics providers, and email services. Each has their own privacy policies.

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts may be deleted after 3 years.

Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect information from children. If we discover such collection, we will delete the information immediately.

Changes to Privacy Policy

We may update this policy periodically. We will notify users of significant changes via email or platform notifications. Continued use constitutes acceptance of changes.